FAQs

  • HOW ARE THE FINAL PHOTOS OR VIDEOS DELIVERED?

    Generally, we deliver them to you digitally. We can arrange for flash drive delivery if needed.

  • WHAT IS THE DELIVERY TIME FOR PRINTS?

    Depends on the shipping rate you choose at checkout.

  • I LOST MY PHOTOS/VIDEOS, WHAT DO I DO?

    We keep copies for a period of time, during which we can resend your photos to you free of charge.

  • WHAT IF I NEED MY PRODUCTS SOONER?

    Let us know ahead of time and we will find a way to accommodate your needs.

  • DO YOU TAKE APPOINTMENTS OUT OF TOWN?

    Yes, absolutely! However, additional fees may be incurred to cover the distance traveled.

  • HOW LONG DO YOU TAKE TO DELIVER PHOTOS?

    Usually 2 weeks for non-commercial work, and up to 4 weeks for commercial work.